The Right Support Right Now

Over decades supporting patients and their families, we’ve found that getting the right care in place has ripple effects throughout the household. Finding that good match early can create an extremely solid foundation for ongoing healing and growth. This is even more important with spinal cord injuries, traumatic brain injury (TBI), or other catastrophic injuries, because these situations create such unique challenges for the household.

At Soteria the right care means:

  • Personally matching caregivers to what matters most to you and your household.
  • A collaborative Plan of Care developed with you, for you.
  • Experienced professionals delivering elevated care without disrupting your lives.
  • Building on your solid foundation of care with full household support.

How We Can Help

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Activities of Daily Living (ADLs)

Bathing, dressing, grooming, and toileting assistance (including the use of safety transfers and lifts, as needed)

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Meal Preparation and Monitoring

Diet and meal planning support to properly address a patient’s health and nutritional needs

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Respite Care

Ongoing support and regular relief for the family care provider

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Guided Exercise

Working in tandem with a trained physical or occupational therapist ensures effective in-home recovery

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Scheduled Nursing Visits

Ongoing assessment, documentation, and support of your Activities of Daily Living (ADLs), including coordination with other key providers in your complete Plan of Care

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Nursing Team

Licensed healthcare professionals make home visits as needed to help manage medications, provide medication education, and perform wound care and infusions

Talk to an In-Home Care Specialist

Personalized Supportive In-Home Care

In contrast to other home health care service providers in Michigan, Soteria relies on a proven three-step caregiver matchmaking process. This ensures you will have the long-term, stable systems of support you need.

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Meet & Greet Conversation

We’ll meet with you to listen to your unique challenges and understand what matters most to you, your loved one, and your household. We’ll have a conversation about your care requirements and your household’s expectations for support.

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Matching the Right Caregiver

Finding the right fit is the key to stable long-term in-home care. We’ll share what we learned from our meeting with our experienced Care Delivery Team who will thoughtfully assemble your personalized in-home Caregiver Team.

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Planning Care Together

Together with your Specialists and Nurse Case Manager, we’ll develop a plan of care that meets your unique challenges. We’ll take time to explain our suggestions and answer any questions you have. When you’re ready, care will begin at a pace that is comfortable for you, and is best suited for your loved one’s, and your household’s specific needs.

How Can We Help You?

We know that this can be a daunting time. We’re available to talk now, so you can make an informed decision about your next steps. We have helped countless Michigan families organize and strengthen their systems of support for the highest level of functioning and independence. Let’s talk about what you need to move forward.

Talk to an In-Home Care Specialist
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“The thing I value most about my caregiver team is that we work together to try to accommodate problems that arise so that both sides are happy. The owner of Soteria assured us that he and his team would be available for anything and he hasn’t let us down.”

– Michael G., Grand Blanc, Michigan

Your Questions Answered (FAQ)

How can I feel confident in the care Soteria will provide to my catastrophically injured loved one?

Because catastrophically injured patients live and recover differently than patients with other types of injuries, Soteria goes to great lengths to fully understand the specific social, emotional, and physical challenges your loved one is experiencing. We strive to understand the patient’s existing daily structure and routines, and then to utilize the patients’ best strengths to build on that foundation.

What makes Soteria different from other in-home care companies?

We provide care that revolves around you. These services are tailored to each client’s individual needs. Your personal Care Delivery Team will oversee and coordinate your care, and ensure the best possible caregiver match for your household. Your team is available 24 hours a day, 7 days a week to provide service wherever it is needed.

I’m nervous about having a stranger come into my home. How do I know that I can trust my caregiver?

We leave nothing to chance, and make no assumptions. Prior to hiring a team member, Soteria performs in-person interviews, checks applicant references, performs third-party background checks, and interviews extensively for compatibility and relevant experience directly associated with the needs of our clients.

What happens if my aide gets sick? Is someone on call 24 hours a day?

We believe in safety nets and fallback plans. Soteria puts in place several caregivers for each client. If a caregiver becomes ill, another caregiver familiar with the client will step in. Should there be no one available that is familiar with the client’s case, Soteria has experienced 24-hour on-call caregivers that can fill the gap.

Where does Soteria provide care?

At present, we are most prominent in Genesee County, Lapeer County, North Oakland County, and Kalamazoo County, however, Soteria is expanding rapidly throughout the state of Michigan and we welcome the opportunity to work with you.

How does Soteria determine what my care needs are?

The Soteria Clinical Services Team works hand-in-hand with your Nurse Case Manager, your existing post-acute Specialists, and your family to implement a set of Activities of Daily Living (ADLs) that centers around your comprehensive Plan of Care.

Is there a process that assigns me with specific caregivers?

Yes, we call this our “Caregiver Matchmaking Process.” The Soteria Care Delivery Team works hard to ensure that we match caregivers with clients and their households in order to foster continuity in physical, emotional, and social care.

How does Soteria ensure that its in-home caregivers maintain their skills?

Soteria provides caregivers with various training opportunities for continuing education. We actively seek relationships with local Certified Nurse Assistants (CNA) and Home Health Aide (HHA) schools to stay up to date on standards.

Get the Support You Need to Get Back to Living Life

Talk to an In-Home Care Specialist
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